Hammad Refrigeration Inc Privacy Policy
Hammad Refrigeration Inc takes the security and privacy of your personal information extremely seriously. We will not trade, sell, or rent your personally identifiable information. The policies below apply to this website (“Website”), created and maintained by Hammad Refrigeration Inc (“we,” “us,” or “our”). We have established this privacy policy (“Privacy Policy”) to inform you of the type of personal information we may collect during your visit to the Website, why we collect it, what we use it for, when we may share it, and how you can control it.
By visiting our Website, you agree to the practices described in this Privacy Policy. If you do not agree with its terms, please do not use the Website. We may revise this Privacy Policy from time to time, and the effective date of the latest revision appears at the top of this page. Your continued use of the Website or our services after changes have been posted constitutes your acceptance of those changes. If you have questions about this Privacy Policy, contact us at info@hammadref.com | (510) 575-3019.
What Information About Me Is Collected and Stored?
Hammad Refrigeration Inc is committed to protecting the privacy of all users of our Website. Except as described below, we do not sell, trade, or rent your personal information to any organization or individual outside of Hammad Refrigeration Inc. We ask only for the information needed to provide the service(s) you have requested, so what we collect depends on how you choose to use our Website and services.
Personal Information
We collect and store information that you enter on this Website or provide to us by phone, text, or email. For example, when you request service or a quote, we may collect your name, business name, service address, email address, and telephone number, along with details about your equipment and the issue you are experiencing. This information is used to provide the services you request, schedule and confirm service calls, send estimates and invoices, and provide customer support. It may also be used to contact you about maintenance reminders, special offers, and new services, unless you have opted out of promotional communications.
Anonymous Information
When you use the Website, we may collect information that does not identify you personally (“Anonymous Information”), generally from traffic data. For example, we may collect your IP address, browser information, and referring website each time you visit, as well as information about site usage patterns. This information is used to analyze and improve the Website and give our customers a better online experience.
Use of Cookies and Spyware
We never install spyware on your computer, nor do we use spyware to retrieve information from your computer. Like many websites, we use “cookies,” which are small files stored on your device by your browser. Cookies help the Website function, remember your preferences, and help us understand how visitors use the site. Most browsers accept cookies by default but allow you to block them. Some cookies may be set by third-party services we use (for example, website hosting, analytics, or maps); we do not control those cookies, and they are not subject to this policy.
Our Newsletter & Email List
If you subscribe to our emails, we collect your email address and related contact details. Apart from our service providers (as explained below), this information is not shared with any third parties for any reason. Anyone who no longer wants to receive our emails can follow the “Unsubscribe” instructions included in every message.
Is Information Collected From Children?
Our Website and services are intended for businesses and are not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you are under 13, please do not submit any personal information to us.
How We Use Your Information
Apart from what is described in this Privacy Policy, we do not sell or release information about your use of our Website or your personal information to anyone or any organization not associated with us. If we propose any other use of your personal information, you will be given the opportunity to tell us not to permit it.
Changes to This Policy
As our Website develops, we may add new services and features. If these additions affect our Privacy Policy, this page will be updated accordingly so you always know what information we collect, how we use it, and whether we share it. We recommend reviewing this Privacy Policy periodically.
SMS Disclosure
If you opt in to receive SMS/MMS from us, we may send messages related to:
- Service call scheduling and updates
- Estimates and job communications
- Customer support and service notifications
- (If separately opted in) promotional/marketing messages
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. We may share information with service providers (“subcontractors”) who help us operate our business (e.g., customer support, communications platforms), but they may only use your information to provide services to us. Text messaging originator opt-in data and consent will not be shared with any third parties.
Reply STOP to opt out of text messages at any time, or HELP for help. See our Terms of Service for full messaging terms.
Opt-Out and Correction Procedures
You can opt out of receiving future emails, newsletters, and text messages at any time. You can tell us you do not want promotional communications when you request service, by following the “unsubscribe” instructions in our emails, by replying STOP to our text messages, or by contacting us directly. You may also contact us to review or correct the personal information we have about you.
Who Do I Talk to If I Have More Questions?
Questions about this Privacy Policy should be directed to Hammad Refrigeration Inc at info@hammadref.com | (510) 575-3019, or by mail at 1271 Washington Ave, San Leandro, CA 94577.